DMS Professional Suite ™ 
Hardware and 
Software Requirements

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Computing Environment Required for SQL Version of DMS Professional Suite™

Hardware - Server to Host Your Own Database

The Hardware Server requirements listed in the chart below are based on different number of users: 30, 50 and 100 with all users running on a LAN with either personal computers or laptops. The server information listed has been configured with at least dual (2) processors running at a speed of 3GHz and 2GB of Memory. All servers have a RAID Five hard drive array, which includes one hot swappable hard drive for high fault tolerance. These servers also have Express 410T Standalone Switches, which are used for high-speed throughput connection for all users and backup software for nightly tape file saves. A UPS (uninterruptible power supply) with automatic shutdown software has been added to these configurations to provide a safe shutdown process in case of a power interruption and on site, same day, four-hour response maintenance. This chart lists the minimal requirements for a server. The server can be configured in many different ways to meet the needs of each agency.

Minimally, CPR recommends a dual processor/dual core (i.e., four cores) or a quad core server (Core 2 or Xeon technology). 3 GB RAM minimum, 4 GB recommended with AWE enabled. If the agency will permanently host their own data for the forseeable future and it is a new server, they should purchase SQL 2005 with the Software Assurance (upgrade) program so they can upgrade to the latest versions (i.e., 2008) when it comes becomes available. CPR will be developing the next DMS platform under 2008 as soon as it becomes available.

Agency Size 30 Users
Agency Size 50 Users
Agency Size 100 Users
Dual (2) 3.0GHz/512K Dual Processors w/advance transfer cache Processor Dual (2) 3.0GHz/512K Dual Processors w/advance transfer cache Processor Dual Core Dual Proc (total 4 processing cores) (2) 4.0GHz/512K Dual Processors w/advance transfer cache Processor
3GB ECC Memory 4GB ECC Memory 6GB ECC Memory
Two 100 Mbit Ethernet Adapter
Two 100 Mbit Ethernet Adapter Two 100 Mbit Ethernet Adapter
36GB RAID 5 Ultra-160 SCSI disk array Hard Drive. Note - The Operating System should be on a Raid 1 / mirror partition and the SQL DB should be on a separate Raid 5 array. 72GB RAID 5 Ultra-160 SCSI disk array Hard Drive. Note - The Operating System should be on a separate 20 GB Raid 1 / mirror partition and the SQL DB should be on a separate Raid 5 array. 72GB RAID 5 Ultra-160 SCSI disk array Hard Drive. Note - The Operating System should be on a separate 20 GB partition configured as a Raid 1 / mirror partition. The SQL Log and Backup should be on a separate Raid 1 / mirrored partition and the SQL DB should be on a separate Raid 5 array.
40GB 4mm Internal DAT Tape Drive 72GB 4mm Internal DAT Tape Drive or 72GB DLT Tape Drive 72GB 4mm Internal DAT Tape Drive or 72GB DLT Tape Drive
8X or higher DVD 8X or higher DVD 8X or higher DVD
56 Kbps modem and remote diagnostics 56 Kbps modem and remote diagnostics 56 Kbps modem and remote diagnostics
14 to 15-inch SVGA color monitor, mouse and keyboard 14 to 15-inch SVGA color monitor, mouse and keyboard 14 to 15-inch SVGA color monitor, mouse and keyboard
Metal chassis with 10 expansion slots, one parallel and two serial ports and Dual PCI buses Metal chassis with 10 expansion slots, one parallel and two serial ports and Dual PCI buses Metal chassis with 10 expansion slots,one parallel and two serial ports and Dual PCI buses
UPS with auto-shutdown software UPS with auto-shutdown software UPS with auto-shutdown software
Dual Power Supply Dual Power Supply Dual Power Supply
Note: A UPS should be purchased that can power at least 20-30 minutes of power downtime. For example, an APC 1500 with extra battery pack.
Hardware Estimate:
$6,000 - $8,000
Hardware Estimate:
$8,000 - $10,000
Hardware Estimate:
$10,000 - $12,000
3 Year On-site Same Day Maintenance - $2,200 3 Year On-site Same Day Maintenance - $2,700 3 Year On-site Same Day Maintenance - $3,500

Other Recommended Hardware

Agency Size 30 Users
Agency Size 50 Users
Agency Size 100 Users
Two 24-Port Catalyst 2950 Switch One 12-Port and Two 24-port Catalyst 2950 Switch Five 24-port Catalyst 2950 Switch
Intel Netport Express Print Server-PRO/100 (3-Port) Intel Netport Express Print Server-PRO/100 (3-Port) Intel Netport Express Print Server-PRO/100 (3-Port)

Software

The Software Chart is also based on different number of users: 30, 50 and 100 with all users running either personal computers or laptops. This chart represents only the main component software for your server: Operating System - Windows 2003, Database Management Software - Microsoft SQL and a Tape Backup Software - Backup Exec. SQL can be purchased two ways: by client license or by processor license. The Backup software listed in this chart is specifically for SQL. The Open File Agency ensures all open files whether the Operating System or SQL database related are saved during backup. The SQL Agent ensures that in the event of a hardware failure all SQL data is protected on the server restart. Each of these agents provides additional security. There are other types of backup software you can use and other types of software you may choose to load on your server.

Agency Size 30 Users
Agency Size 50 Users
Agency Size 100 Users
Operating System - Windows 2003 and Enterprise licenses $3,346.00 Operating System - Windows 2003 and Enterprise licenses $3,346.00 Operating System - Windows 2003 and Enterprise licenses $3,346.00
Database Software - MS SQL Server 2000 or 2005 Enterprise Edition for two processors: each processor with Software Assurance is $8,725.00 = $17,450 Database Software - MS SQL Server 2000 or 2005 Enterprise Edition for two processors: each processor with Software Assurance is $8,725.00 = $17,450 Database Software - MS SQL Server 2000 or 2005 Enterprise Edition for two processors: each processor with Software Assurance is $8,725.00 = $17,450
Backup Exec for Server, Open Files Agent and SQL Server Agent $540.00 plus 10 tapes @ $47.00 = $470.50
Backup Exec for Server, Open Files Agent and SQL Server Agent $540.00 plus 10 tapes @ $47.00 = $470.50 Backup Exec for Server, Open Files Agent and SQL Server Agent $540.00 plus 10 tapes @ $47.00 = $470.50
     
Software Estimate: $21,806.00 Software Estimate: $21,806.00 Software Estimate: $21,806.00

Hardware and Software for Client Machines Chart

The chart below lists the minimum requirements for a PC Workstation and a Thin Client. The Thin Client will require an additional layer of software or Metaframe such as Citrix in order to provide access to MS Office products such as Word and Excel.

Personal Computer Workstation
Pentium 4 2.8 GHz Processor (single core) or a Core 2 dual or quad core running at 2.0 GHz or higher (or equivalent AMD)
2 GB of Memory for the Basic Counselor
2-4 GB of Memory for Higher Operations
60GB Hard Drive for the Basic Counselor
160 GB Hard Drive for Higher Operations
100/1000 NIC Card
DVD/CD-ROM reader/writer
Monitor (1024 x 768 min.), Keyboard and Mouse
Operating System – one of the following:
Windows 2000 with SP4
XP Pro with SP 2 or higher
or Vista Business * hardware requirements are higher for Vista business or ultimate 32 bit or 64 bit only than listed elsewhere in this table
Windows 2003 with SP2 or higher (typically for Terminal Server)
Application Software - MS Office or Open Office
 
Total: $700.00 - $1,200.00

WAN Equipment Chart

Wide Area networks are typically built point-to-point using routers and high-speed connections. This type of connections is often seen as expensive though dedicated. The following includes a Firewall Device as part of the router. Design, integration and installation are all additional charges; however, many agencies have already incorporated this technology in their current networks.

VPN Equipment Chart

A Virtual Private Network (VPN) allows WAN designs to replace the point-to-point design with point to the Internet at both the corporate and branch level. This allows a local connection to the Internet for both the corporate and branch office or remote users, which will provide savings on the cost of a long distance point-to-point to dial-up connection. VPNs can appear high priced on the front end because of the addition of the VPN hardware but recovers that cost quickly from the low cost of connection to the Internet. Design, integration and installation are all additional charges; however, many agencies have already incorporated this technology in their current networks.

VPN Equipment
Pricing
ASA 5505 Firewall $750.00
Estimate (CPR can purchase this for you from CDW and pass through the exact cost) $284.00
SMARTnet Maintenance 1 year; 8 x 5 $284.00

DMS Web Server

If your agency would like to host their own data and you would like to take advantage of the DMS Web module that is part of the DMS Professional Suite™, you may need an additional server.

The DMS Web contains a section for “Visitor Data Capture” and for an existing “DMP Client Logon” (so clients can log in and retrieve and review their DMP Plan). That may require the availability or purchase of a separate Windows 2003 server. That server will likely fall under the specifications of the database server above – we’d assume if you had 100 counselors, for example, which would be that many more clients so a web server serving that base would need to scale accordingly. The IIS Webserver is included within the normal Windows 2003 server license, so there isn’t an additional license to purchase beyond the Operating system. However, it does require that the SSL port be opened on the firewall/gateway to this server and that the agency purchase an SSL certificate so that the DMSWeb service can run securely under it.