DMS Solutions is a re-implementation of the DMS Core application, but in a Windows environment with many added capabilities that improve counselors' performance and reduce costs. DMS Solutions' windows are created to look similar to the Microsoft™ Outlook program found in Microsoft Office. Icons are placed to help members easily navigate to familiar programs, and the application has been enhanced to include many new features and functions.

DMS Solutions provides new and improved Appointment, Counseling, Budget, Client Financials, and Creditor Processing Systems. There is also an added feature of creating user defined reports by exporting data into Word and Excel. These components of DMS Solutions are a direct result of industry requirements and developments, and CPR members' interest in:

• Maintaining and increasing market share
• Improving customer service
• Reducing costs

Some of the added benefits of DMS Solutions includes:

• Improved front-office productivity due to GUI
• Reduced employee training costs due to familiar user interface
• Faster and easier telephone and mobile (laptop) counseling
• Easy access to other Windows-based tools (for example, Microsoft Office)
• Reduced back-office costs through easier integration with EDI and imaging capabilities