A New Way to Participate in CPR Benefits

Dallas, Texas – July 16, 2004 – Cooperative Processing Resources (CPR) will celebrate its 10 year anniversary at a general meeting of its member agencies in Orlando, Florida this September. CPR’s success is attributed to its ongoing ability to provide a wide variety of quality products and services designed to fulfill its members' growing information processing needs.

CPR was founded September 4, 1994 by some of the leading non-profit Consumer Credit Counseling Service agencies in the United States. During its 10 years, CPR has seen true transformation of the credit counseling industry through the history and evolution of their software application. CPR transformed the original software, written in 1984 in one of the very first real-live database management software programs with eight modules, into Microsoft Sequel Server and Visual Basic, with a graphical user interface and more than 40 modules that have been completed to date. The new software product is called DMS Professional Suite™, which started deployment in February 2003.

The new application provides Consumer Credit Counseling agencies a complete set of programs to use for appointment scheduling, counseling, setting budgets, client financials, and creditor processing systems. The DMS Professional Suite components are a direct result of industry requirements and developments.

CPR's Continuing Mission

CPR members have witnessed the higher performance and accelerations of business computing, which have been incorporated into the new application. They have also seen a major change in the power of business computing systems and the way users access business data. DMS Professional Suite has stepped up to many of the challenges facing our members, some of which are reflected in our interfaces with:

• automated interactive voice recognition systems with smart screen pop-up prompts that guide the user to the caller’s information
• imaging software to reduce paper and storage costs
• EFT and EDI interfaces with MasterCard and Visa as well as other outsourcing companies
• outsourcing companies for printing services

CPR also assists their members with step-by-step processes for data conversions, mergers and acquisitions. CPR has completed many data conversions from different software companies and written numerous automated programs for merging databases. This step-by-step process provides CPR members, which have a common foundation with other Credit Counseling Agencies who share similarities of missions and values toward customer service, the ability to build united companies that result in strengthened organizations.

“We are very proud to have prospered for the last 10 years despite a very competitive and radically changing industry. We believe the future is very bright for Cooperative Processing Resources as we move forward to serve our members. An anniversary is a rare opportunity to leverage the history of our organizations to set the stage for the future.”

     . . . Edward Ronayne, President of Cooperative Processing Resources

About CPR

Cooperative Processing Resources (CPR) is the industry's premiere Debt Management System (DMS) provider.

Working together as a cooperative in order to ensure continued technical support was the primary reason for creating CPR. Agencies wanted to work together and have control over the enhancements and destiny of the DMS Professional Suite software application. CPR’s ongoing priority is to provide their members with software improvements and new innovations, fast response to all industry regulations, on-going training, and technical support for the software that runs their agencies.

The Cooperative's mandate is to provide quality technology-based products and services that enhance each member's ability to provide optimal service to consumers and creditors alike.

For information, please contact:

CPR
Kate Campion
Phone: 214-739-6170
Toll Free: 800-266-7988
Web Address:
www.cprops.com