CPR offers a wide variety of services designed to fulfill
our members' growing information processing needs.
- Full technical support for our Debt Management System
- Data Processing and office equipment
- Commercial software
- Telecommunications service
Two examples of the cutting-edge services offered by CPR are Electronic
Funds Transfer (EFT) and Financial Electronic Data Interchange (FEDI).
By eliminating paperwork, such as the printing of checks and the cost
and delay of postal delivery, these services provide major benefits to
debt counseling service agencies, creditors and consumers. Creditors also
reap the added benefit of improved cash flow.
In 2001, CPR entered into a partnership with SunGard. CPR wanted to provide
a way to help their members securely manage their data for a very low
expense. SunGard offers CPR members data hosting services and 24 X 7 monitoring.
SunGard takes care of managing the server hardware so members are assured
that their data is always running on the latest technology with advanced
processors, memory and data storage for hardware. They also take care
of the operating system and database management software applying new
patches when they come out and fully test all patches before deploying
them to the servers. SunGard also performs nightly back-ups as well as
any data restoration that may be required.
Disaster Recovery is a second area of expertise and service SunGard supplies
CPR members. How good are your disaster recovery plans? Click
here to read more about CPR's Disaster Recovery.
CPR and SunGard now offer our member agencies
a new alternative solution to purchasing a server for their location.
By outsourcing your server environment though CPR and our third-party
vendor, SunGard, you get the benefit of a full enterprise-class
IT staff at a fraction of the cost.
Your full benefits include a . . .
- Backup and Recovery Specialist
- Monitoring Specialist, 24 x 7
- Full Security Team
- LAN and WAN Engineer
- Systems Engineer, Storage Engineer and System Administrator
What does this mean to a participating
- A reduction in hardware costs since an on-site server is no longer
- No need to upgrade server hardware, as SunGard will always provide
the latest state-of-the-art equipment and technologies in computing,
data storage, and network usage monitoring providing you consistent
and optimum performance
- No longer necessary to purchase or maintain Windows 2000 Operating
System for your server
- An engineering support team which includes a LAN Engineer, WAN Engineer,
and System Administrator
- No need to do nightly file saves or backups, tape storage or rotation
- A full server security team
The participating agencies will still be responsible for:
- Your back office operations and file maintenance (if you are currently
- The integrity of your data input
- Client access licenses
For additional information on SunGard, visit their web site at www.sungard.com.
CPR Due Diligence
We explored several companies
that host data as their Core Competency jobs and decided to retain the
relationship we have had established with SunGard since December 2001.
They have an excellent reputation and are committed to CPR and our members.
We have verified their safety, security and competence through a physical
inspection of their facilities as well as through careful monitoring of
their quality of service. To see more of the roles and responsibilities
of SunGard, click
What are the costs involved?
We have been able to secure these services at a very
low cost to our members who would like to take advantage of this data
hosting service. There will be monthly recurring costs and a few one-time
charges. CPR will be able to provide the exact costs to your agency once
we have established the level of interest among the members for this service.
For additional information, please contact
CPR at 214-739-6170.